Support

Frequently Asked Questions

Find quick answers to the most common questions about our products, orders, and policies.

How do I know if my device is compatible?

Check the product specifications listed on each product page or contact us for assistance.

How should I care for my power bank or charger?

Store in a cool, dry place and avoid exposure to extreme temperatures or moisture.

How long will delivery take?

Most orders are processed within 1-2 business days and delivered within 5-10 business days, depending on your location.

How long is the warranty period?

All products come with a 12-month limited warranty from the date of purchase.

What do I need to start a warranty claim?

A valid proof of purchase (order confirmation, receipt, or invoice) and photos of the product showing the issue.

Ways to Reach Us

SUPPORT